Terms & Conditions
The foundation of our commitment to executive excellence and professional integrity.
description 1. Services Provided
Velouria Escape Agency facilitates premier recruitment and job placement services, connecting elite professionals with luxury hospitality and corporate opportunities globally. Our services include executive search, VIP placements, and agency representation.
payments 2. Payment Terms
All financial transactions regarding placement fees or VIP services must be conducted through approved channels. Accepted methods include direct bank transfers or secure payments at our official office till. Official receipts will be issued for all transactions.
handshake 3. Client Responsibilities
Candidates and corporate clients are required to provide accurate, verifiable information. Full cooperation during the vetting and interview processes is mandatory to ensure the highest standards of placement.
lock 4. Confidentiality
We adhere to strict confidentiality protocols. All personal data, corporate requirements, and strategic information shared during the recruitment process are protected under our privacy frameworks and will not be disclosed without explicit consent.
currency_exchange 5. Refund and Cancellation Policy
Specific conditions apply for refunds regarding premium services. All cancellation requests must be submitted in writing. Refund eligibility is determined based on the stage of the recruitment process and agreed-upon service level agreements.
gavel 6. Limitation of Liability
While Velouria Escape Agency strives for exceptional matches, we cannot guarantee specific outcomes or immediate placements. Our liability is limited to the provision of recruitment facilitation services as outlined in individual contracts.
copyright 7. Intellectual Property
All content, branding, assessment methodologies, and proprietary systems utilized by Velouria Escape Agency remain our exclusive intellectual property and may not be reproduced or utilized without permission.
update 8. Changes to Terms
Velouria Escape Agency reserves the right to modify these Terms and Conditions at any time. Continued engagement with our services constitutes acceptance of the current terms as published.
balance 9. Governing Law
These terms and all engagements with Velouria Escape Agency are governed by and construed in accordance with the Laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.
contact_support 10. Contact Information
For any inquiries regarding these terms, please contact our legal department via the official contact channels provided on our platform.